RENAULT CONFIANCE

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  • Availability of Spare PartsRenault ranks amongst South Africa’s motor industry leaders in affordable parts pricing. Parts availability is ensured in Renault dealerships, but should your Renault become immobilised through parts being unavailable during the period your Renault is under warranty, you will be offered a mobility solution.**the mobility solution does not cover the unavailability of parts required for repairs due to accident damage.

    Availability of Spare Parts


    Renault ranks amongst South Africa’s motor industry leaders in affordable parts pricing. Parts availability is ensured in Renault dealerships, but should your Renault become immobilised through parts being unavailable during the period your Renault is under warranty, you will be offered a mobility solution.*

    *the mobility solution does not cover the unavailability of parts required for repairs due to accident damage.
    ​24HR Roadside Assistance / Roadside SecurityBecause your personal security is of utmost importance to us, help is one phone call away. Simply dial 0800 600 189 for assistance or for a team to be dispatched to you.- This number is available 24 hours a day, 365 days a year.- You will either be assisted on the scene or your vehicle will be towed to the nearest Renault dealership.- Our 24 hour Roadside Assistance Plan covers all new Renault vehicles for a period of 5 years or 150 000km with an option for extension.- With our ‘Stand by You’ Plan, we will dispatch a security guard within a metropolitan area to stand by your side on request.
    ​24HR Roadside Assistance / Roadside Security


    Because your personal security is of utmost importance to us, help is one phone call away. Simply dial 0800 600 189 for assistance or for a team to be dispatched to you.

    - This number is available 24 hours a day, 365 days a year.

    - You will either be assisted on the scene or your vehicle will be towed to the nearest Renault dealership.

    - Our 24 hour Roadside Assistance Plan covers all new Renault vehicles for a period of 5 years or 150 000km with an option for extension.

    - With our ‘Stand by You’ Plan, we will dispatch a security guard within a metropolitan area to stand by your side on request.
    ​5 Year / 150 000km Warranty*Should you experience any mechanical failure resulting from a defect in an original part(s) on your new Renault vehicle, Renault Confiance will cover the cost of repairs for a period of 5 years or 150 000km.*Warranty does not cover wear and tear items such as shock absorbers, brake pads, brake discs, exhausts, tyres, wheel alignment, balancing, glowplugs for diesel engines, injector pump and calibration for diesel engines, clutches and cam belts.
    ​5 Year / 150 000km Warranty*


    Should you experience any mechanical failure resulting from a defect in an original part(s) on your new Renault vehicle, Renault Confiance will cover the cost of repairs for a period of 5 years or 150 000km.

    *Warranty does not cover wear and tear items such as shock absorbers, brake pads, brake discs, exhausts, tyres, wheel alignment, balancing, glowplugs for diesel engines, injector pump and calibration for diesel engines, clutches and cam belts.
    Service / Maintenance Plan We offer standard or tailor-made options to suit your needs. SERVICE PLAN Having a Service Plan reduces the costs of servicing your new car. The price of the Service Plan is fixed when you buy your car, so you won’t have to worry about inflationary price increases on labour or parts; for the duration of your Service Plan. Your “scheduled service” includes the replacement of the following*: - Engine and transmission oil, brake fluid and other lubricants including serviceable items required to perform the service - Oil filters - Air filters - Sump plug gaskets Service Plan covers your vehicle’s scheduled service, as per your Service booklet, excluding the cost of all wear and tear items. All services will be carried out at an approved Renault dealer, by a qualified Renault service technician and using genuine Renault parts. You also have the option of extending your Service Plan at any time. *Scheduled service does not include: Top-up lubricants such as oil, replacement of wear and tear items such as shock absorbers, brake pads, brake discs, exhausts, tyres, wheel alignment, balancing, glowplugs for diesel engines, injector pump and calibration for diesel engines, clutches and cam belts, Warranty related items, driver abuse, punctures, body damage, windscreen and all glass, paintwork, retrofitted accessories, radio / CD’s, air conditioner re-gassing, alloy wheels, after-market accessories and accident related damage to mechanical components. MAINTENANCE PLAN Your Maintenance Plan is a comprehensive package that not only covers all your service, maintenance and labour costs over a contract period, but also gives you greater peace of mind. Your Maintenance Plan covers the following*: - Spark plugs - Oil filter - Air cleaner elements - Timing belts - Brake pads - Exhausts - Globes, fuses - Air conditioner - Power steering belts - Oil - Transmission oil - Alternator belts - Anti-freeze - Brake lining - Shock absorbers You have the option of extending your Maintenance Plan at any time during the contract period. * Your Maintenance Plan does not include: Warranty related items, driver abuse, punctures, body damage, top-up oils, windscreen and all glass, paintwork, tyres, retrofitted accessories, radio tapes / CD’s, air conditioner re-gassing, alloy wheels, after-market accessories and accident related damage to mechanical components.
    Service / Maintenance Plan

    We offer standard or tailor-made options to suit your needs.

    SERVICE PLAN
    Having a Service Plan reduces the costs of servicing your new car. The price of the Service Plan is fixed when you buy your car, so you won’t have to worry about inflationary price increases on labour or parts; for the duration of your Service Plan.

    Your “scheduled service” includes the replacement of the following*:
    - Engine and transmission oil, brake fluid and other lubricants including serviceable items required to perform the service
    - Oil filters
    - Air filters
    - Sump plug gaskets

    Service Plan covers your vehicle’s scheduled service, as per your Service booklet, excluding the cost of all wear and tear items. All services will be carried out at an approved Renault dealer, by a qualified Renault service technician and using genuine Renault parts.

    You also have the option of extending your Service Plan at any time.

    *Scheduled service does not include: Top-up lubricants such as oil, replacement of wear and tear items such as shock absorbers, brake pads, brake discs, exhausts, tyres, wheel alignment, balancing, glowplugs for diesel engines, injector pump and calibration for diesel engines, clutches and cam belts, Warranty related items, driver abuse, punctures, body damage, windscreen and all glass, paintwork, retrofitted accessories, radio / CD’s, air conditioner re-gassing, alloy wheels, after-market accessories and accident related damage to mechanical components.


    MAINTENANCE PLAN
    Your Maintenance Plan is a comprehensive package that not only covers all your service, maintenance and labour costs over a contract period, but also gives you greater peace of mind.

    Your Maintenance Plan covers the following*:
    - Spark plugs
    - Oil filter
    - Air cleaner elements
    - Timing belts
    - Brake pads
    - Exhausts
    - Globes, fuses
    - Air conditioner
    - Power steering belts
    - Oil
    - Transmission oil
    - Alternator belts
    - Anti-freeze
    - Brake lining
    - Shock absorbers

    You have the option of extending your Maintenance Plan at any time during the contract period.

    * Your Maintenance Plan does not include: Warranty related items, driver abuse, punctures, body damage, top-up oils, windscreen and all glass, paintwork, tyres, retrofitted accessories, radio tapes / CD’s, air conditioner re-gassing, alloy wheels, after-market accessories and accident related damage to mechanical components.
    ​Fixed Price Service MenuNo surprises, just fair, standard pricing on all services. So, you know upfront what you are paying for your vehicle service. The Fixed Price Service Menu is a major advantage for customers. It states the costs of every scheduled service, and is displayed in every dealership. It affords the opportunity to compare our servicing costs with competitors. Transparency is assured, and there are no hidden costs.
    ​Fixed Price Service Menu

    No surprises, just fair, standard pricing on all services. So, you know upfront what you are paying for your vehicle service. The Fixed Price Service Menu is a major advantage for customers. It states the costs of every scheduled service, and is displayed in every dealership. It affords the opportunity to compare our servicing costs with competitors. Transparency is assured, and there are no hidden costs.